Immediate steps
- Stop further payments and do not share authentication codes or wallet recovery phrases.
- Preserve evidence: chats, invoices, IBAN/wallet details, domains, and transaction IDs.
- Contact your bank or payment institution in Malta and request fraud escalation.
- If crypto was involved, notify the VFA / exchange support with full TXID history.
Report the fraud
- Malta Police Force — report cybercrime / fraud through official police channels: pulizija.gov.mt
- Malta Financial Services Authority (MFSA) — consumer warnings and complaints about licensed or bogus financial firms: mfsa.mt
- Financial Intelligence Analysis Unit (FIAU) — for suspicious financial activity context, see guidance on fiaumalta.org
Useful extras
- Reset credentials on email and finance apps; enable MFA.
- Do not engage “recovery specialists” who contact you first and demand fees. Cross-check with Fake recovery.
- Keep your police / MFSA reference numbers for banks and exchanges.
Disclaimer
Verify contacts on official Maltese government and MFSA websites. This page is general information, not legal advice.