Immediate steps
- Stop all further transfers and do not share one-time codes or seed phrases.
- Save evidence: chats, emails, transaction IDs, wallet addresses, phone numbers, websites.
- Notify your bank, credit union, or card issuer and ask about recall / dispute options.
- If crypto was involved, contact the exchange or wallet provider’s support with TXIDs.
Report the fraud
- Canadian Anti-Fraud Centre (CAFC) — national intake for fraud reports: antifraudcentre-centreantifraude.ca
- Local police — file a report with your municipal or provincial police service and keep the file number.
- Investment / securities — report suspected securities fraud to your provincial/territorial securities regulator (via the CSA network).
Useful extras
- Change passwords on email and financial accounts; enable MFA.
- Warn family members if scammers may contact them next.
- Be wary of anyone who cold-contacts you offering to “recover” funds for an upfront fee — that is often another scam. Read Fake recovery.
Disclaimer
Contact details and forms change. Prefer the official websites above over third-party “helpers”. This page is general information, not legal advice.